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Frequently Asked Questions

What is your shipping Policy?

We contract with an external print vendor, and have found their customer service to be quite good - even in the midst of the pandemic.

Their shipping rates are outlined below, and will apply for your prints

In ordinary times, prints are shipped approximately 5 days after the order is placed, but following CDC guidelines during the pandemic has added a delay of about 2 weeks to each order. 

Shipping Rates:

What is your Policy on Returns/Exchanges/Refunds?

Steve Rotholz Photography wants to ensure you’re completely satisfied with your purchase!

If for any reason you’re not satisfied with your purchase, please contact me, (see contact page) and include your order number and a description of the problem. 

Returns or exchanges are only possible in the event of a defect in the quality or workmanship of our product.

There’s a 15% restocking fee that is applied for any order canceled.

How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter...

You can also follow us on our social media pages as we periodically post about new work!

Instagram: add link to Instagram page

Facebook: add link to Facebook page

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Any problems with print quality, shipping damage, or materials will be promptly and courteously handled by our print store vendor.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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